FAQ
Frequently Asked Questions
Booking a vehicle with us is simple and convenient. You can book directly through our website by using our online reservation system, or you can call our team for personalized assistance. Simply provide details such as your pickup and drop-off locations, date, time, and the type of vehicle you need, and we will confirm your booking. We recommend booking as early as possible to ensure availability, especially during busy seasons.
We offer a wide range of transportation services, including:
- Airport Transfers: Reliable and timely transportation to and from the airport.
- Corporate Travel: Professional, luxury transportation for executives and business events.
- Wedding Transportation: Elegant, stress-free transport for weddings and related events.
- Private Tours: Customized tours to explore top destinations in Washington state.
- Special Occasions: Transportation for birthdays, anniversaries, proms, and other celebrations.
- Cruise Port Transfers: Hassle-free transport to and from Seattle’s cruise terminals.
No matter the occasion, our services are tailored to meet your specific needs.
Our fleet consists of a variety of premium vehicles to suit different group sizes and preferences. Some of the vehicles we offer include:
- Cadillac Escalade: A luxurious and spacious SUV, ideal for weddings, special events, and corporate travel.
- Chevrolet Suburban: A reliable and comfortable choice for larger groups or families.
- Mercedes Sprinter: Perfect for group transportation, offering seating for up to 14 passengers.
- Lincoln Navigator: A sleek and elegant vehicle for those seeking a high-end travel experience.
- GMC Yukon Denali: A combination of luxury and space, perfect for any occasion.
Each vehicle is meticulously maintained to ensure the highest level of comfort and safety.
Yes, we understand that plans can change, and we are flexible with modifications to your booking. If you need to adjust the time, location, or vehicle type, please contact us as soon as possible. We’ll do our best to accommodate your requests. However, keep in mind that last-minute changes may be subject to availability.
Yes, we offer vehicles such as the Mercedes Sprinter, which can comfortably accommodate up to 14 passengers, making it ideal for larger groups. Whether you need transportation for a corporate event, wedding guests, or a group tour, we have options to ensure everyone travels in comfort and style. For even larger groups, we can arrange multiple vehicles or shuttle services.
We recommend booking transportation for special events at least 3-6 months in advance to secure your preferred vehicle and ensure that all details are in place. This is particularly important during peak seasons (summer, holidays, wedding season). However, we are also able to accommodate last-minute bookings, depending on availability, so feel free to reach out to us even if your event is sooner.
Our cancellation policy varies depending on the type of service and the timing of the cancellation. Generally, cancellations made within 48 hours of the scheduled service may incur a fee, while cancellations made further in advance may be eligible for a full or partial refund. We encourage you to review our specific cancellation policy when booking, and contact us directly for any special circumstances.
Yes, all of our chauffeurs are highly trained, experienced professionals who prioritize safety, punctuality, and customer service. They undergo thorough background checks and extensive training to ensure they provide the best service possible. Our chauffeurs are also familiar with the local area, ensuring efficient routing and on-time arrivals. They are dedicated to making your travel experience smooth, comfortable, and enjoyable.
Yes, we offer meet-and-greet services at the airport. Our chauffeurs will monitor your flight status and greet you at the arrivals area with a sign displaying your name. They will assist with your luggage and escort you to your waiting vehicle, ensuring a smooth transition from the airport to your destination. This service is especially helpful for business travelers and visitors new to the area.
We accept a variety of payment methods, including credit cards, debit cards, and direct bank transfers. You can pay securely through our online booking platform or over the phone with one of our customer service representatives. We also offer invoicing options for corporate accounts or regular clients, providing added convenience for businesses.